At Geabalsfoods, your satisfaction is our priority. Due to food safety and hygiene concerns, we do not accept returns on any food products. However, if your order arrives damaged or items are missing, we will gladly address these issues under the following conditions:
1. Damaged Items
If your product arrives broken or damaged due to packaging, we will provide a replacement at no additional cost. To process a replacement, please follow these steps:
• Report the issue within 5 days of receiving the package.
• Provide photos of the damaged item and packaging for verification purposes
Once verified, we will send you a replacement as soon as possible.
2. Missing Items
If any items are missing from your order and you no longer wish to receive a replacement, we will issue a refund for the cost of the missing product(s). Please note that the refund will only cover the product cost and not the shipping fees.
3. How to Report a Problem
To report a damaged or missing item, please contact our customer service team at:
Email: info@Geabalsfoods.com
Includes order number, a description of the issue, and any relevant photos (in the case of damaged items)
4. Time Frame for Claims
All claims for damaged or missing items must be submitted within 5 days of the delivery date. Claims made after this period may not be eligible for replacement or refund.
We appreciate your understanding and cooperation. At Geabalsfoods, we are committed to ensuring the highest quality and customer satisfaction while maintaining the safety of our food products.
Contact Us
For any questions or concerns regarding our return policy, please reach out to us at
• Email: info@Geabalsfoods.com
Thank you for choosing Geabalsfoods.
